Field Support Staff

Position: Field Support Staff
Posting Date: April 24, 2025
Closing Date: May 8, 2025
Assignment: Detroit Office
Salary Range: $36,671.28 – $53,633.04
 

JOB SUMMARY:
The Field Support Staff position is responsible for a variety of administrative and general office support in order to optimize workflow procedures in the office. The level of activity and the number of staff in each office determines the level of support that is required.
 

DUTIES AND RESPONSIBILITIES:
• Answer multi-line phone and respond to emails in a professional manner.
• Produces letters, memos, reports, and other documents using Microsoft Office.
• File and retrieve confidential documents, records, and prepare reports as needed.
• Proofread, reformat, and edit correspondence and documents.
• Develop and maintain spreadsheets, databases, email groups, and lists.
• Independently prepare responses to inquiries and other correspondence.
• Sort and distribute incoming mail and prepare outgoing mail and faxes.
• Retrieve information quickly from various sources including utilizing the web as a resource tool.
• Know, interpret, and apply organizational policies, procedures, and protocols.
• Performs other duties as assigned.
 

QUALIFICATIONS:
• High school diploma or equivalent, AND at least three (3) years of paid secretarial experience required.
• Extensive knowledge of clerical procedures, and recordkeeping systems.
• Effective organizational and time management skills with a proven ability to meet deadlines.
• Demonstrated experience in taking and transcribing meeting notes.
• Positive attitude and excellent communication and interpersonal skills.
• Professional, courteous, and tactful.
• Ability to work independently with little-to-no supervision.
• Strong attention to detail.
• Excellent problem resolution skills.
• Commitment to confidentiality and discretion.
• Demonstrated strong proofreading skills.
• Demonstrated proficiency in Microsoft Word, Excel, Power Point and Google.
 

PHYSICAL REQUIREMENTS:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Must be able to work at desk/computer for extended periods of time.
• Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment.
• Position requires continual mental concentration and specific attention to detail.
• May be required to reach, bend, stoop, and handle objects with hands and/or fingers, talking and/or hearing, and seeing.
• Position requires light to moderate work with 20 (twenty) pounds maximum weight to lift and carry.
 

TO APPLY: Submit Cover letter and Resume to:
Kfloyd@miafscme.org
or
AFSCME Michigan 925
ATTN: Kimberly Floyd, Human Resources
826 Municipal Way
Lansing, Michigan 48917